Privacy Policy

1. Information We Collect

We may collect the following categories of information when you interact with our website or services:

Information you provide directly — such as your name, email address, telephone number, company name, and any details you include in enquiry forms, contact requests, or correspondence with us.

Information collected automatically — such as your IP address, browser type, device information, pages visited, referring URLs, and timestamps, typically gathered through cookies and similar tracking technologies when you browse our website.

Information from third parties — we may, where permitted, receive information about you from business partners, publicly available sources, or service providers who assist us in operating our website and services.

2. How We Use Your Information

We use the information we collect for purposes that may include:

— Responding to enquiries, requests, and communications you send us;
— Providing, maintaining, and improving our website and services;
— Sending administrative information, updates, or materials you have requested;
— Understanding how visitors use our website so that we can improve content and user experience;
— Detecting, preventing, and addressing technical issues, fraud, or security concerns;
— Complying with applicable legal, regulatory, or contractual obligations.

3. Legal Basis for Processing

Where applicable law requires a legal basis for processing personal data, we rely on one or more of the following: your consent; the necessity of processing to take steps prior to entering into a contract with you or to perform a contract; our legitimate interests in operating and improving our business, provided these interests are not overridden by your rights; and compliance with a legal obligation.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and understand where visitors come from. You can control or disable cookies through your browser settings; however, doing so may affect the functionality of certain parts of our website.

5. How We Share Information

We do not sell your personal information. We may share information with:

— Service providers and contractors who perform functions on our behalf, such as website hosting, analytics, or communications support, under appropriate confidentiality and data protection obligations;
— Professional advisors, including legal, accounting, and consulting partners, where necessary;
— Regulatory or governmental authorities, where required by law, regulation, or legal process;
— A successor entity in connection with a merger, acquisition, reorganisation, or sale of assets, subject to appropriate safeguards.

6. Data Retention

We retain personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law, such as for record-keeping, regulatory, or dispute-resolution purposes. When information is no longer required, we take reasonable steps to securely delete or anonymise it.

7. Data Security

We implement reasonable technical and organisational measures designed to protect personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. International Data Transfers

Depending on how our website and services are accessed, personal information may be transferred to, stored, and processed in a country other than the one in which it was originally collected. Where such transfers occur, we aim to ensure appropriate safeguards are in place consistent with applicable data protection requirements.

9. Your Rights

Depending on your jurisdiction, you may have rights in relation to your personal information, which may include the right to access, correct, update, or request deletion of your information; the right to object to or restrict certain processing; the right to data portability; and the right to withdraw consent where processing is based on consent. To exercise any applicable rights, please contact us using the details on our Contact page.

10. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third parties, and we encourage you to review their respective privacy policies before providing any personal information.

11. Children's Privacy

Our website and services are not directed to individuals under the age of majority in their jurisdiction, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so that we can take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The updated version will be indicated by a revised "Last updated" date, and we encourage you to review this page periodically.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please get in touch via our Contact page.